Frequently Asked Questions about Management

What type of rental properties do you manage?
We specialize in single family homes in Leavenworth County.

What Property Management experience and credentials do you offer?
Leavenworth Rentals offers you the level of experience and expertise you should seek from any property management company you hire. See the About us page, if you haven’t already, for a complete introduction to our property manager and professional team.

What will you do to rent my house?
We give it maximum exposure while it is for rent and we carefully scrutinize all interested parties. 

What, specifically, do you do to qualify a tenant after they have applied to rent my house?
This is the most important aspect of the successful management of rental property. Application processing is typically done by us. An applicant must demonstrate a history of being a good, responsible tenant or homeowner as well as meeting credit standards. We have an screening service that we use that can provide information on past eviction, convictions and a general credit score.  The fee for this service is charged to the applicant.  We will require two most recent pay stubs, bank information and if need be tax paperwork for proof of income.

How do you make sure the tenant is taking good care of my home while renting?
There are several ways your property manager has to know this. Above all, careful tenant selection from the outset protects your property from being rented to irresponsible people. During the lease term, we may have occasion to enter the property for repair or maintenance reasons and will use that opportunity to have a look. If we are fortunate enough not to have any repairs or maintenance at your property over an extended period of time, your property manager will schedule a preventative maintenance walk-through to make sure the air filter is being changed, that the smoke alarms have batteries and that there are no unreported problems at the property.

What do you do if they are not taking care of my property as they should, or you discover unauthorized pets?
Your property manager gives the tenant an opportunity to correct the situation and usually they will. If a problem persists, we will make a decision based on that specific situation with owner advisement.

Do you hold some of my money for repairs? How much?
We will hold back $300 per unit in your account so that we always have funds to pay our vendors quickly. This is easy to track on the monthly statement.

When do you mail the owner’s checks and statements?
Owner’s checks are mailed out on the 5th of each month. If you are paid by ACH you will see a credit to your account as early as the 6th of the month.  Depending on holiday schedules and tenant payments, your check may be delayed.  Most months, you will have your statement emailed by the 11th.

Who holds the tenant’s security deposit?
All security deposits must be held in our deposit trust account. 

How soon can you start managing my home?
We can start the process immediately. We will start by obtaining some information about you and your property and helping you decide if we are a good fit for your needs. Contact us online or call our office at 913-727-2330.